WorkXcellence Consulting
Consulting Solutions that transform your employees digital experiences
Who We Are
Only 13% of employees are satisfied with their digital experience at work | Gartner 2022
There is an undeniable link between employee experience and customer experience. Companies that lead in customer experience have 60% more engaged employees. Investing in employee experience impacts the customer experience and can generate a high ROI for the company | Forbes 2019
Founded by Rujul Pathak, bay area based technologist and digital employee experience strategist, leader, and advisor. We are your expert consultants in the digital employee experience space. We have a solution oriented, platform agnostic approach to the services we provide. We are well versed in projects involving major players like Microsoft and Google as well as niche and emerging players and technologies like conversational AI.
We provide you with hyper personalized recommendations for the best in class platforms along with process optimization and change management solutions to solve YOUR company’s unique challenges with the goal of giving your employees the consumer-like digital employee experience they want!
Our Services
Digital Employee Experience services
Brainstorm, Define, Design, Test, and Launch your way to an amazing employee experience
Intranets / Digital Workplace Platforms
AI/ML based Federated search platforms
Messaging applications
Cloud based voice systems
Audio video (AV) conferencing tools
Online events and streaming tools
Content storage/document management tools
Knowledge management and Help communities
Metrics and KPI Frameworks
IT enterprise service management
End user services (tech support, new hire orientations)
OKR Frameworks
Why Choose Us
Relevant experience
20 years of progressive experience in the tech industry in IT and technical services teams in companies like Cisco, Workday, and Zendesk. Deep knowledge in the digital employee experience field
Customized approach, results every time
Heavily customized approach that is tuned to your unique challenges, and in line with the latest in the digital employee experience space- no cookie cutter templates or solutions
Value based services
We use a fair and value based approach to our services centering around measurable quantitative and qualitative outcomes and expected ROI for every project that we deliver.
"Rujul is one of the few people who have made it onto my "Impactful List" over the past few years, and I can confidently say that she deserves to be there."
Business Partner: Workday
Testimonials
Stakeholder
Cisco
"Rujul has proven to be a valuable thought leader, consistently delivering innovative, scalable, and user-focused results; always keeping our employees experience at the center."
Executive Sponsor
Workday
"Rujul is the founder of the vision for Workday’s digital employee experience. In her time here, she made significant strides including implementing an enterprise wide new federated search and intranet platform. The feedback from our stakeholders and employees has been nothing short of awesome."
Project Sponsor
Zendesk
"Rujul worked quickly and successfully to build relationships with key stakeholders and subsequently embarked on a successful campaign of tool consolidation and rationalization; encompassing chat, voice videoconferencing, and file storage, where she demonstrated success at negotiating the balance between meeting the needs of stakeholders and the goal of creating the best digital employee experience possible for our employees. I couldn’t have been happier!"
Let's work together!
Book time on my calendar for a free exploratory call about your project needs
Email
LinkedIn
Headquarters - San Francisco Bay Area